International shipping & general shipping rules

Thank you for choosing us. We are proud to offer international shipping to our customers worldwide. 

Manufacturing & Processing Time

Please note that each item is made to order. To ensure the highest quality, please allow 5 to 10 working days for manufacturing before your order ships. 

Please note that we are based in New Zealand, which may be in a different time zone than you. Because of this time difference, please allow up to 12 hours for our email reply.

International Shipping Policy
To provide you with the most accurate and cost-effective delivery options, we calculate international transit costs on a case-by-case basis. Before purchasing any product, please send us an email to confirm the transport price for international shipping.

Once we receive your request, our team will calculate the best available shipping rates based on your destination and package size. We will reply promptly with a custom shipping quote to ensure a seamless checkout process with no unexpected fees. How to Proceed:

• Select your items: Note the specific products and quantities you wish to order.

• Request a quote: Email our support team with your requested items and full delivery address.

• Confirm and purchase: Await our confirmation email with your transport price before finalizing your purchase.